THE GENUYN
LEGAL STATEMENT

TERMS & CONDITIONS OF USE


IMPORTANT!

Welcome to https://www.thegenuyn.com. Please carefully read the following Terms and Conditions of Use carefully. These Terms govern your use of https://www.thegenuyn.com, any related regional pages, promotional microsites hosted or sponsored by us, and our official pages on third-party social networking services. Your access to, browsing of, and use of any interactive features on these platforms are subject to these legally binding Terms. By using our services, visiting the site, or engaging with our social media platforms, you represent and warrant that (1) You have read, understood, and agreed to be bound by these Terms and Conditions of Use. (2) You are of legal age in your jurisdiction to form a binding contract with THE GENUYN. (3) You have the authority to enter into these Terms personally. If you, or your parent or legal guardian where applicable, do not agree to these Terms, you may not access or use our services.
PLEASE NOTE THAT OUR PRIVACY POLICY AND COOKIE POLICY ARE INCORPORATED INTO THESE TERMS BY REFERENCE. USE OF THE SITES IS SUBJECT TO THESE LEGALLY BINDING TERMS AND CONSTITUTES YOUR AGREEMENT TO BE BOUND BY, AND TO ACT IN ACCORDANCE WITH, THESE TERMS. IF YOU OBJECT TO ANY OF THESE DOCUMENTS, YOU MUST IMMEDIATELY DISCONTINUE USE OF OUR SERVICES. We reserve the right to amend these Terms at any time. Any updates will be posted on the Site, and continued use of the Platform following such updates constitutes your agreement to be bound by the revised Terms. Please refer to the following sections for more detailed information.

CHAPTER 1. GENERAL PROVISIONS

  • The purpose of these Terms of Use for THE GENUYN (the “Terms”) is to set forth the rights and obligations, responsibilities and other necessary matters for the Company and the Members relating to the use of the THE GENUYN service (the “Service”).

    Service is provided by YUNA LIM, a sole proprietorship organized under the laws of the Republic of Korea, doing business as ‘THE GENUYN’ (Business Registration No.139-31-03430) (the “Company”).es here

  • (1) The terms used in these Terms have the following meanings:

    1. “Services” means the totality of services that the Company provides through a variety of access devices such as personal computers, mobile phones, and tablets by means of wired or wireless networks, including all content, programs, software, and the social media channels that are operated or managed by the Company such as Instagram and TikTok. The specific scope of the Services shall be as determined by the Company.

    2. “Company” means the party that plans, operates, and provides the Services described in subparagraph 1, namely the sole proprietor located in the Republic of Korea doing business under the trade name “THE GENUYN” (business name: YUNA LIM, business registration number:139-31-03430).

    3. “User” means both Members and non-members who use the Services provided by the Company.

    4. “Member” means a User who has agreed to these Terms and to the provision of personal information and who has been granted eligibility by the Company to use the Services.

    5. “Private Service” means a paid service or a service offered under special contractual conditions provided by the Company, which as a general matter is provided on a one-year basis and may be automatically renewed according to the Member’s selection.

    6. “Private Member” means a Member who is using the Private Service. The Company may differentiate the Services it provides to Private Members from the Services it provides to Members who are not Private Members.

    7. “Private Service Payment” means the act by which a Member pays a specified amount to the Company or to a third party designated by the Company through one or more payment methods in order to use the Private Service.

    8. “Maintenance of Private Membership” means a usage method for the Private Service in which the fee for the one-year usage period is charged on a recurring basis through a payment method that the Member has registered in advance for use of the Private Service provided by the Company, and the usage period is automatically renewed.

    9. “Termination of Private Membership” means the act of canceling payment and immediately discontinuing use of the Private Service. Whether any refund is available and the conditions for any refund shall be governed by the refund provisions of these Terms.

    10. “Access Device” means a mechanical means such as a mobile phone, personal computer, or tablet that enables a user to download and install content for use or to use content through a network.

    11. “DRM Digital Rights Management” means rights management information that is affixed to the original or a copy of a work protected by rights under the Copyright Act or that is provided in connection with the performance, display, or public transmission of such work, and includes any of the following information and any numerals or codes representing such information.

      A. Information for identifying the work or other protected subject matter.

      B. Information for identifying the copyright holder or any other person holding rights protected under the Copyright Act.

      C. Information concerning the methods and conditions for the use of the work or content

    (2) Any terms used in these Terms that are not defined in this Article 1, shall have the meanings set forth in separate terms of use, service guides, applicable laws and regulations, or individual agreements, and in the absence of such provisions shall be construed in accordance with general practice.

  • The Company shall post, in a manner readily accessible on the initial screen of the Services, its Privacy Policy, trade name, name of the representative, address, telephone number, email address, business registration number, mail order business registration number, and customer service contact information so that Members can easily confirm such information.

  • (1) The Company shall display these Terms so that Members can readily review their contents, including by displaying them on the initial screen of the Service, in a pop-up screen, or through a dedicated linked page.

    (2) The Company may amend these Terms within the scope permitted by applicable laws and regulations, including the Act on the Regulation of Terms and Conditions, the Act on the Consumer Protection in Electronic Commerce, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, and shall not amend them in a manner that violates any such laws or regulations.

    (3) When the Company amends these Terms, it shall display the amended Terms together with the version then in effect, and it shall state the effective date of the amended Terms and the reasons for the amendment. The display period shall run from 7 days prior to the effective date through the calendar day immediately preceding the effective date. However, for amendments that are adverse to Members, the Company shall display the announcement at least 30 days prior to the effective date and, in addition to such display, shall give clear notice by electronic means to the email addresses provided by Members at the time of sign up.

    (4) If a Member does not expressly object to the amended Terms despite the Company unambiguously notifying or informing the Member that “failure to expressly object prior to the effective date of the amended Terms shall be deemed a consent to the amendment” in the 7 or 30 days advance announcement in accordance with Subparagraph 3 above, such Member shall be deemed to have consented to the amended Terms.

    (5) If a Member does not consent to the application of the amended Terms, the Company shall not apply the amended Terms to that Member, and the Member may terminate the Service Use Agreement pursuant to these Terms. However, if there are special circumstances in which the previous version of the Terms cannot be applied, the Company may terminate the Service Use Agreement with respect to the Member who did not consent to the amended Terms.

    (6) As a general rule, these Terms apply from the date on which a Member agrees to them until the date the Member withdraws from membership. Notwithstanding the foregoing, provisions that by their nature are capable of surviving withdrawal, including Article 32 Application for Dispute Mediation and Article 33 Governing Law and Jurisdiction, may remain effective between the Company and the Member after withdrawal, as applicable.

  • (1) In addition to these Terms, the Company may adopt separate terms of use, policies, guidelines, or other rules (collectively, the “Supplemental Terms”). If any provision of the Supplemental Terms conflicts with these Terms, the Supplemental Terms shall prevail with respect to the relevant Service or subject matter.

    (2) Any matters not provided for in these Terms, and any questions of interpretation, shall be governed by the Supplemental Terms, the applicable laws and regulations, and relevant general practices.

CHAPTER 2. USE AGREEMENT AND MEMBERSHIP

  • (1) The Service Use Agreement shall be formed when an individual or entity that wishes to become a Member (the “Applicant”) consents to these Terms and to the collection and use of personal information necessary for the provision of the Service, submits an application for membership, and the Company accepts that application.

    (2) The Company may pursuant to the Youth Protection Act and other applicable laws and regulations of the Republic of Korea as well as the Company’s policies, impose restrictions on use by reference to age or membership grade, and may require completion of identity verification procedures.

    (3) The Company shall accept a User’s application to use the Service when the User accurately provides all information required on the sign up interface and completes the verification procedures established by the Company, which may include real name verification, identity authentication, and email verification. Notwithstanding the foregoing, the Company may withhold acceptance or, even after acceptance, may restrict the Member’s use of the Service or terminate the Service Use Agreement, including by processing a withdrawal of membership, if any of the following grounds applies. If the Company suffers loss or damage due to a fraudulent or unlawful application, the Company may claim compensation from the Member in accordance with applicable law.

    1. The Applicant is under fourteen 14 years of age and has not obtained the consent of a legal representative such as a parent.

    2. The Applicant applies to use the Service under a name that is not the Applicant’s real name or by misappropriating the name of another person.

    3. The Applicant provides false information on the membership registration interface or fails to provide information requested by the Company.

    4. The Applicant intends to use the Company’s content, products, services, platforms, or other tangible or intangible assets for commercial purposes, including resale, rental, exhibition, reprocessing, modification, copying, distribution, or publishing.

    5. Without the prior written consent of the Company, the Applicant intends to intermediate, resell, or otherwise engage in similar acts concerning the Service in order to obtain unfair economic gain.

    6. The Applicant intends to use the Service in a manner contrary to the Company’s proprietary rights or to the nature of the Service, or in a manner that the Company determines could harm the Company or any third party.

    7. The Applicant applies to use the Service for the purpose of committing a criminal act, or it is evident that the application was not made for normal use of the Service, for example where membership sign up and withdrawal are repeatedly made over a certain period.

    8. A User who previously lost membership status, for reasons such as interference with the provision of the Service, applies to use the Service.

    9. The Applicant has lost membership qualification with the Company.

    10. The Applicant has violated any provision of these Terms.

    11. For reasons attributable to the Applicant, the Company determines that approval of the application to use the Service cannot be granted.

    (4) The Company may withhold acceptance if capacity in facilities related to the Service is insufficient or if technical or business impediments exist.

    (5) The time at which the Service Use Agreement is formed shall be the time indicated by the Company within the application procedure as completion of sign up. In the case of a paid service such as Private Service, the time at which the paid service use agreement is formed shall be the time indicated by the Company within the purchase procedure as completion of purchase.

    (6) The Company may, in accordance with its policies, classify Members by grade and differentiate the scope of use and the Services provided.

    (7) A Member may use a paid service, including the Private Service, by consenting to these Terms and to any applicable individual terms for that service and by paying the fees under the applicable conditions of use.

    (8) Where a User under nineteen 19 years of age seeks to use a paid service, the Company shall, prior to contract formation, take measures to provide notice through a pop up screen or a functionally equivalent mechanism that, unless prior consent of a legal representative is obtained or ratification is obtained after the contract is concluded, the minor or the legal representative may cancel the contract in accordance with applicable law.

  • (1) If a Member is required under these Terms to provide information to the Company, the Member shall provide true and accurate information. A Member who provides false information shall not be protected against any disadvantage arising therefrom.

    (2) A Member may at any time access and correct the Member’s personal information through the personal information management page. However, information necessary for the provision or administration of the Service, including the Member’s real name, date of birth, and Member ID, shall not be subject to modification.

    (3) If any matter stated at the time of sign up changes, the Member shall without delay make the change online or notify the Company by email or other means.

    (4) If the Member fails to notify the Company of changes under paragraph (3), the Company shall not be liable for any disadvantage suffered by the Member or any third party as a result.

  • (1) The Company shall handle and protect Members’ personal information in accordance with the Personal Information Protection Act and other applicable laws and regulations, and shall endeavor to protect such information. The collection, use, retention, and processing of personal information are governed by applicable law and by the Company’s Privacy Policy. However, the Company’s Privacy Policy does not apply to linked websites other than the Company’s official website.

    (2) The Company shall not be liable for any disclosure of a Member’s information that occurs due to reasons attributable to the Member and without fault of the Company.

  • (1) The responsibility for managing a Member’s ID and password rests with the Member, and the Member shall not permit any third party to use them.

    (2) The Company may restrict the use of a Member ID if the ID presents a risk of personal information leakage, is antisocial or contrary to public order and good morals, is likely to be mistaken for the Company or its operator, is likely to infringe the rights of the Company or any third party including trademark or copyright, is likely to cause a serious risk to the protection of the Company’s intellectual property such as through resale of copyrighted works, is likely to disrupt operation of the Service or cause discomfort to other Members, or in any other comparable case. (3) If the Member becomes aware that the Member’s ID or password has been stolen or is being used by a third party, the Member shall immediately notify the Company and shall follow the Company’s instructions. (4) If the Member fails to notify the Company of the facts in paragraph (3) or, having notified, fails to follow the Company’s instructions, the Company shall not be liable for any disadvantage arising therefrom.

  • (1) Unless otherwise provided in these Terms, the Company may give notice to a Member by email, SMS, a pop up screen at login, postings in the notices section of the Service, or by other means of a similar nature.

    (2) For notices to all Members, the Company may substitute the notice in paragraph (1) by posting on the bulletin board of the Service for at least seven days. However, for matters that have a material effect on a Member’s own transactions, the Company shall give notice by the same methods as in paragraph (1).

    (3) If individual notice to a Member is difficult because the Member did not provide an email address or other contact information, or changed such information and did not update it, or for other reasons of a similar nature, the Company may give notice by posting pursuant to paragraph (2), and such posting shall be deemed individual notice to that Member.

  • (1) In connection with operation of the Service, the Company may display advertising by using information entered by Members. Members consent to the display of personalized advertising that is shown when using the Service.

    (2) The Company may provide various information it deems necessary during use of the Service through the homepage, content screens, notices, or other means of a similar nature, and, with the Member’s prior consent, may provide such information by email or other means of a similar nature. However, a Member may refuse receipt by notifying the Company by email or by other means.

    (3) The Company shall not be liable for any loss or damage arising from a Member’s participation in, communication with, or transactions resulting from promotional activities of advertisers displayed on the Service, or from links to third party sites. Provided, however, that the foregoing shall not apply where the Company knew, or although it could have known failed to know due to gross negligence, that an advertiser engaged in an unlawful act, including the publication of false information.

    (4) Except for communications required under applicable law, including transaction related information and responses to customer inquiries, a Member may at any time refuse to receive advertising through the management menu.

  • (1) A Member may request withdrawal from membership at any time, and the Company shall immediately process the request to terminate the membership agreement.

    (2) Upon withdrawal, the Member shall no longer be able to use previously purchased or downloaded content, activity records, or any form of points. If the Company has provided guidance on methods of preservation and deletion and the Member nevertheless fails to take measures such as personal preservation, the Company shall not be responsible for any resulting loss.

    (3) If a Member falls under any of the following subparagraphs, the Company may process a withdrawal of membership or suspend the Member’s membership qualification.

    1. The Member registers false information at the time of applying for membership, applying to use content, when making changes, or in any similar context.

    2. The Member interferes with another person’s use of the Service or threatens order in electronic commerce by misappropriating another person’s information or by other improper means.

    3. It is confirmed that the Member registered by improper means, including by using another person’s information.

    4. The Member infringes the intellectual property rights of the Company or any third party, including copyrights, trade secrets, patent rights, or other intellectual property rights.

    5. The Member damages the reputation of the Company or any third party or interferes with their business.

    6. In the course of using the Service, the Member engages in conduct prohibited by law or by these Terms, or conduct contrary to public order and good morals.

    7. The Member uses, transmits, or posts information prohibited by the Company, including computer programs.

    8. The Member circumvents or disables the Company’s technological protection measures.

    9. Without the Company’s consent, the Member copies, modifies, distributes, sells, assigns, or leases any part of the Service, the content, or the software included therein, permits others to use the same, reverse engineers or attempts to extract source code, or otherwise reproduces, disassembles, imitates, or modifies the Service.

    10. The Member publicly discloses the provided Services in a public place or uses them for profit rather than for private purposes.

    11. For the Member’s own financial gain, the Member disseminates false information related to the Company or the Company’s Services, or seeks to use the Service in an abnormal manner.

    12. The Member uses the Services for purposes other than their normal intended use or by improper means.

    13. The Member abnormally abuses the Service for the purpose of interfering with the Company’s business.

    14. The Member violates any item set forth in Article 14 paragraph 4.

    15. The Member engages in any other acts that interfere with the sound operation of the Service by the Company.

    (4) If the Company revokes a Member’s qualification, it shall delete the Member’s registration. In such case, the Company shall give notice to the Member and shall provide an opportunity for explanation by allowing a period of at 30 days before deletion of the registration. If the Member’s explanation is justified, the Company shall restore the Member’s qualifications. If the Member fails to submit an explanation within the period specified by the Company, the Member shall be deemed to have consented to the deletion of the registration.

CHAPTER 3. OBLIGATIONS OF THE PARTIES

  • (1) The Company shall comply with applicable laws and regulations and shall, in good faith, exercise the rights and perform the obligations set forth in these Terms.

    (2) The Company shall not provide a Member’s personal information to any third party without the Member’s consent. However, where there is a lawful request for personal information under applicable law, including for investigative purposes by investigative authorities or upon a request from the Korea Communications Standards Commission, or for other reasons of a similar nature provided by law, the Company may provide the Member’s information to the relevant authority without the Member’s consent in accordance with the procedures prescribed by such law.

    (3) The Company shall establish and maintain a security system to protect personal information, including credit information, so that Members can use the Service safely, and shall publish and comply with its Privacy Policy.

    (4) If normal provision of the Service is not possible due to a national emergency, power outage, failure of service facilities, or a surge in Service usage, the Company may restrict or suspend all or part of the content. In such case, the Company shall notify Members of the reason and the period of the restriction or suspension before or after taking such measures.

    (5) The Company shall maintain the personnel and systems necessary to appropriately handle user complaints or requests for relief arising in connection with use of the Service.

    (6) Where the Company determines that opinions or complaints raised by Members are justified, the Company shall handle them. If immediate handling is difficult, the Company shall notify the Member of the reason and the schedule for handling, and during processing shall provide notice of the handling status to the Member by means such as the bulletin board or email, or by other means of a similar nature.

    (7) If the Company becomes aware that, due to unlawful acts or violations of these Terms by a specific Member, the same or similar damage is continuously occurring to other Members, the Company shall, in order to prevent further damage, give notice of the occurrence of such damage and of measures that Members should take to prevent damage, through the notices section or the initial screen of the Service.

  • (1) When a Member’s information changes, the Member shall make corrections through the information change menu. Any loss arising from a failure to make such changes shall be borne by the Member.

    (2) Login credentials may be used only by the Member and shall not be shared with any other person. If the Member becomes aware that a third party is using the Member’s information, the Member shall immediately notify the Company and shall follow the Company’s instructions.

    (3) A Member shall not, without the Company’s prior consent, engage in any act that infringes the Company’s intellectual property rights in any content provided by the Company, including reproduction, sale, editing, display, distribution, or broadcasting.

    (4) A Member shall not engage in any of the following acts.

    1. Registering false information when applying for, or changing, Service use, or misappropriating another person’s information, such as by using another Member’s ID and password.

    2. Attempting abnormal registration or interfering with the provision of the Service in the course of participating in events or other similar activities.

    3. Collecting, storing, disclosing, or misappropriating another person’s information for unlawful use.

    4. Providing the Member’s information to another person without the Company’s consent so that the other person may use the Company’s Services, or assigning or gifting the right to use the Service or any contractual status under the Service Use Agreement.

    5. Disseminating false information on the Service bulletin boards or elsewhere for the purpose of obtaining property gain for the Member or another person, or for the purpose of causing damage to another person.

    6. Using the Service through an abnormal route, including by using illegal programs that disable technological protection measures in violation of the Copyright Act.

    7. Without the Company’s consent, copying, modifying, distributing, selling, assigning, or leasing any part of the Service, the content, or the software included therein, permitting others to use the same, reverse engineering or attempting to extract source code, or otherwise reproducing, disassembling, imitating, or modifying the Service.

    8. Impersonating the Company, an operator, or an officer or employee of the Company, or misappropriating related information.

    9. Altering or transmitting information posted by the Company on the Service.

    10. Infringing the intellectual property rights of the Company or any third party, including copyrights, trade secrets, and patent rights.

    11. Publicly disclosing the provided Services in a public place or using them for profit rather than for private purposes.

    12. Harassing, threatening, or damaging the reputation of the Company, other Members, or any third party.

    13. Disclosing or posting obscene or violent messages, or other information contrary to public order and good morals.

    14. Obstructing business when contacting customer support, including through profanity, abusive language, sexual harassment, or repeated complaints.

    15. Engaging in any act that violates applicable law.

    16. Engaging in any other act that interferes with the sound operation of the Service by the Company or that is otherwise improper.

    (5) If a Member engages in any act prohibited in paragraph (4), the Company may, depending on the seriousness of the violation, take appropriate measures, including suspension of the Service, restriction of Service use, termination of the Service Use Agreement, or filing a complaint with investigative authorities.

    (6) Without the Company’s prior permission, a Member shall not engage in business or advertising activities in a manner contrary to the purpose and methods set by the Company, and the Member’s use of the Service shall not infringe the Company’s property rights, business rights, or business model.

    (7) A Member shall comply with applicable laws, these Terms and any individual terms, the user guides and cautions announced in relation to the Service, and matters notified by the Company, and shall not otherwise interfere with the Company’s operations.

    (8) Unless the Company enters into a separate written agreement with the Member that grants express rights to use the brand features of the Service, no rights are granted to the Member to use the trade name, trademarks, service marks, logos, domain names, or other distinctive brand features of the Company or the Service.

    (9) The Company shall not be liable for any problem arising from a Member’s breach of the obligations set forth in this Article; provided, however, that this shall not apply where the Company is responsible for the Member’s breach.

CHAPTER 4. SERVICES

  • (1) The Company shall commence provision of the Service from the time it accepts a Member’s application for membership. However, if the Company designates a separate commencement time for a particular Service, that Service shall be provided from the designated time. In the case of Services provided for a fee, the Service shall be provided after payment has been completed.

    (2) The Private Service shall be provided from the time the Member pays the annual fee and the Company confirms such payment.

    (3) The Private Service operates on an annual qualification maintenance basis. If the Member selects automatic renewal, the annual fee shall be charged automatically on the expiration date under the same terms, and the Member’s Private Member qualification shall be maintained.

    (4) A non-member may use the Service only with respect to content and features that the Company expressly makes public. Access to and use of paid content and the Private Service are restricted.

    (5) The Company may provide certain Services free of charge for purposes such as trials.

    (6) To enhance user engagement and experience, the Company may limit the period during which certain content may be viewed or the time during which it may be used.

    (7) The availability time, period, method, and conditions for content under the preceding paragraph may differ by content. The Company shall give prior notice of such matters through the Service screen, the payment screen, individual notices, or by other means of a similar nature.

    (8) A user is responsible for viewing or using provided content within the applicable availability period. The Company shall not be liable for any access restriction or inability to view arising from the passage of the usage period.

    (9) A Member may use the Service on up to three 3 devices per account, including a personal computer, tablet, or smartphone, and shall not use the Service through simultaneous connections. This clause may be changed according to the circumstances of the Company.

    (10) For the stable provision of the Service and the protection of copyrights, if abnormal circumstances occur, including where an abnormal number of content downloads is detected or where the use of illegal programs is detected, such as disabling technological protection measures, or in other circumstances of a similar nature, the Company may, without prior notice, take measures such as suspending the Member’s qualification or processing a withdrawal of membership.

    (11) The Company may modify, change, or discontinue part or all of the Service in accordance with the Company’s business plan and service operation policies, and, unless otherwise specially provided under applicable law, shall not provide separate compensation to Members in connection therewith. However, if the Company determines that a change is disadvantageous to Members, the Company shall give notice by telephone, email, in service notifications, or by other means of a similar nature.

    (12) When a Member accesses the Company’s site through a wired or wireless network, or uses the Services through an application installed on a device connected to a wired or wireless network, or uses the Services overseas, separate data charges may be incurred under the telecommunications plan between the Member and the Member’s carrier. Data charges are separate from fees for paid Services, and the Company shall not be responsible for any such charges.

  • (1) The Company shall provide the Service during the hours set by its business policies. Unless otherwise indicated or announced, the Service shall be available to Members twenty-four hours a day throughout the year. The Company shall be liable for damages suffered by a Member or any third party arising from any temporary interruption of the Service, except where the Company has no intent or negligence.

    (2) Notwithstanding paragraph (1), the Service may not be provided, and in such cases the Company shall have no obligation to provide the Service, in any of the following circumstances:

    1. Where there are operationally reasonable grounds such as maintenance, replacement, or malfunction of information and communications facilities including computer systems, communications outages, or scheduled inspections.

    2. Where it is necessary to respond to electronic intrusions such as hacking, communications incidents, abnormal patterns of content use by Members, or other unanticipated instability of the Service.

    3. Where normal provision of the Service is impossible due to a natural disaster, war, a state of emergency, power outage, equipment failure, network failure, or surges in Service usage.

    4. Where applicable laws and regulations or government policies of the Republic of Korea prohibit the provision of content services during certain hours or by certain methods, or require that the Service is not provided to specific Members.

    5. Where there are causes beyond the Company’s control, such as suspension of the Service resulting from administrative or judicial measures by national institutions, governmental agencies, investigative authorities, or the courts, including measures by the Korea Communications Commission or the Korea Internet and Security Agency, or for other reasons of a similar nature.

    (3) The Company may conduct regular inspections when necessary for provision of the Service, and the schedule for regular inspections shall be as announced on the Service screen.

    (4) If, due to a significant business necessity such as a change in business line, corporatization, division, merger, transfer of business, discontinuation of business, or deterioration of profitability of the relevant content service, the Company discontinues a paid Service, the Company shall notify Members in the manner provided in these Terms and shall compensate Members as provided in these Terms or as separately notified by the Company. In such case, cash, passes, or other benefits provided free of charge or through events, and content purchased with such items may be excluded from compensation.

    (5) Where necessary for operation of the Service, including to introduce new content or to implement bug fixes, the Company may from time to time change all or part of the Service, and the Company does not guarantee continued provision of content currently in service through completion of all episodes. The Company shall not be liable for loss suffered by Members due to loss of expected profits or the loss of benefits not directly provided by the Company as a result of such changes.

    (6) Where there are reasonable grounds, the Company may, for operational or technical needs, change all or part of the Services being provided and shall post the related matters on the initial screen of the relevant Service. However, in the case of paid Services, if the change is material or disadvantageous to Members, the Company shall give notice in the manner provided in these Terms and, where necessary, shall provide compensation to Members as provided in these Terms.

  • (1) All copyrights and other intellectual property rights in and to the Service shall vest in the Company. This excludes Member postings and works provided pursuant to partnership agreements.

    (2) In connection with the Service, the Company grants to Members only a right to use, subject to the conditions established by the Company, including the account, user ID, information, and payment methods. Unless the Company permits otherwise, a Member shall not transfer, sell, provide as security, reprocess, or otherwise dispose of any of the foregoing, or allow a third party to use them, or act by any other means of a similar nature.

  • (1) A Paid Service shall commence when the Company accepts the Member’s application to use the Paid Service. For certain Paid Services, commencement shall occur on the date designated in advance by the Company after receipt of the application. If the Company is unable to commence a Paid Service due to technical reasons or other circumstances, the Company shall give prior notice to the Member.

    (2) When a Member applies to use a Paid Service, the Company shall notify the Member of the details of the application.

    (3) A Member who receives the notice under paragraph (2) shall request correction if there is any discrepancy in the Member’s manifestation of intent, and the Company shall process the request. Provided, however, that if the Member has already paid the fees, the provisions of these Terms concerning cancellation of paid payments shall govern.

    (4) The Company provides the following types of Paid Services and may add to or change them as circumstances require.

    1. “Paid Service with an Expiration Period” means a Paid Service that terminates when its availability period expires.

    2. “Private Service” means a Paid Service available when the Member pays a specified amount to the Company, or accepts transaction or contractual conditions with the Company or a third party. This Paid Service is provided on an annual Maintenance of Private Membership basis and may be automatically renewed at the Member’s selection.

    (5) If the annual fee for Maintenance of Private Membership increases, or if a Paid Service that was provided free of charge is converted to a Paid Service with fees, the Company shall, within 30 days before the increase or conversion, obtain the Member’s consent to the effective date, the price before and after the change, and the payment method, and shall notify the Member of the conditions, methods, and effects of canceling or terminating the increase or conversion. If the Member consents, recurring payments shall proceed; the Member may cancel consent or request Termination of Private Membership through the Company’s website or application. If the Member does not consent, recurring payments shall be suspended. If the Member consents by the calendar day immediately preceding the increase or conversion, recurring payments may continue.

    (6) Depending on agreements with rights holders, the use of individual Paid Services or content files may be restricted, and the serviceable region or attributes of content files may be changed before or after provision.

    (7) Upon a rights holder’s request, the Company may change the types of devices that support Paid Service, the number of devices per Member on which use is permitted, or the number of concurrent connections.

    (8) If a Member’s use of a Paid Service is terminated, restoration of downloads of that Paid Service shall not be available.

  • As a general rule, payments by a Member who is under nineteen years of age shall be made in the name of the Member’s legal representative or with the legal representative’s consent, and the legal representative may rescind, under the Civil Act of the Republic of Korea, a contract that the minor entered into without such consent. Provided, however, that if the minor, by fraud or other deceptive means, causes the Company to believe that

    the minor is an adult, including by using the Resident Registration Number of an adult or by using another person’s payment information without consent, the contract shall not be subject to rescission on the ground of lack of the legal representative’s consent.

  • (1) Where there is a material defect that makes normal use of the content difficult, remedies for the Member shall be as follows.

    1. The Company shall resupply the content in a complete and defect free form.

    2. If, due to unavoidable circumstances, the Company cannot supply such complete content within 24 hours, the Company shall give prior notice through the notices section of the Service, by email, or by other means of a similar nature.

    3. If the Company is unable to resupply complete content, the Company shall pay damages up to the amount paid by the Member for the content.

    (2) Where normal use of the content is possible but there is a minor defect, remedies for the Member shall be as follows.

    1. The Company shall resupply the content in a complete and defect free form.

    2. if, due to unavoidable circumstances, the Company cannot supply such complete content within 24 hours, the Company shall give prior notice through the notices section of the Service, by email, or by other means of a similar nature.

    3. If the Company is unable to resupply complete content, the Company shall pay as damages the portion of the amount paid by the Member for the content that corresponds to the defect.

  • (1) A Member shall download and play content only through the Company’s mobile app viewer, PC viewer, or E ink viewer. If a Member uses content through abnormal means, the Company may restrict the Member’s use of the Service and may seek damages and other relief for all losses arising therefrom.

    (2) The Company shall notify Members that all content provided by the Company may be used only on devices to which DRM is applied, and the Member shall, before paying for any Paid Service that allows downloading or playing DRM protected files, confirm whether the Member’s device supports DRM. The Member shall not request a refund on the ground that the device does not support DRM. In addition, without the Company’s prior consent, the Member shall not reproduce, sell, edit, display, distribute, broadcast, or otherwise use the content.

    (3) The Company shall notify Members that downloading or playing DRM protected files through devices used to access the Service is restricted where mobile telephone service is not provided, including areas without coverage, prior to service activation, or after termination. The Member shall not request a refund for such reasons.

    (4) Playback of content files downloaded for a Paid Service is permitted only during the applicable Paid Service usage period. If that period elapses, if fees are not paid, or if renewal of the Private Service is canceled or otherwise the Paid Service use is terminated, content files already downloaded may no longer be played.

  • (1) Within the scope permitted by applicable laws and regulations, including the Copyright Act of the Republic of Korea, the Personal Information Protection Act of the Republic of Korea, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. of the Republic of Korea, and the General Data Protection Regulation of the European Union (EU) 2016/679, the Company may insert a Member’s name, user ID, email address in whole or in part, or an equivalent randomized or encrypted identifier (collectively, the “Identification Information”) as a Digital Rights Management watermark into only those digital content items that the Company separately designates and announces (the “Custom Products”).

    (2) In connection with the foregoing, the Company shall give prior notice on the detail page of the Custom Product or on the payment screen of the purpose and scope of processing the Identification Information, the retention period, and the method for exercising rights, and shall obtain the Member’s explicit consent.

    (3) If the Member refuses such consent, the relevant Custom Product may be unavailable or may be provided as a general version with the Identification Information removed.

    (4) The Company shall insert the Identification Information in a minimized, randomized,

    and encrypted form, shall store the mapping information that links the watermark to the original content on a separate server in encrypted form, and shall minimize access rights.

    (5) A Member may request access to, correction of, deletion of, or suspension of processing of the Identification Information, and the Company shall take action without undue delay absent justifiable grounds. Provided, however, that if the Identification Information is deleted, re-download of the Custom Product or provision of customization features may be limited.

    (6) The Company shall not use the Identification Information for any purpose other than the purpose set forth in paragraph (1) and shall not provide it to any third party, and, except where required by law, shall not sell or share it.

  • (1) In providing the Service, the Company may, where necessary, instruct Members to install and update an application or a separate program. However, if a Member does not wish to install or update, or if the Member’s device does not support the Service, the Member may refuse to install or update, and in such case use of the Service may be restricted.

    (2) Programs provided by the Company are supplied solely for the purpose of enabling use of the Service and enjoyment of its benefits. No part of any such program may be copied, modified, distributed, sold, or leased. Notwithstanding the foregoing, to the extent the Member has a legal basis or obtains the Company’s approval, the foregoing may be permitted within that scope.

    (3) With the Member’s prior consent, the Company may collect and use data from the device used to access the Service. The Company shall use the collected information only for Service improvement and for the provision of appropriate Services, and shall not use it for any other purpose.

    (4) When installing the smartphone application, and only upon prior consent, the Company may access the Member’s smartphone solely for the following functions:

    1. Phone (call) function: permission necessary to manage audio playback control when another media application is in use while the Member is using content that includes audio.

    2. Storage: permission necessary to store content so that it can be accessed continuously thereafter.

  • (1) The Company may sell merchandise and other goods to Members.

    (2) A Member may apply to purchase goods by the following methods, and the Company shall present the following items in a manner that is easy for the Member to understand when the Member makes a purchase application. Provided, however, that the Company may elect not to apply items (2) through (4).

    1. Searching for and selecting goods.

    2. Entering the recipient’s name, country, address, and telephone number or mobile number.

    3. Confirming the Terms, any services for which cancellation of subscription is restricted, and any charges such as shipping fees.

    4. Indicating consent to these Terms and confirming or rejecting the matters in the preceding items by clicking or by other similar means.

    5. Submitting the purchase application and confirming it, or consenting to the Company’s confirmation.

    6. Selecting a method of payment.

    7. Any other methods similar to items (1) through (6).

    (3) For goods purchased by a Member, the Company shall specify the means of delivery, the party responsible for delivery charges by delivery means, and the delivery period by delivery means. Public holidays and other days on which delivery services are not available, as well as force majeure events such as natural disasters, may be excluded from the delivery period specified for each delivery means. If the delivery period is exceeded for reasons other than the foregoing, the Company shall promptly notify the customer of the reason for delay.

    (4) If the Company is unable to deliver the goods because the goods are sold out or for similar reasons, the Company shall notify the Member without delay and, if the price has been received in advance, shall, where the Member declines to purchase substitute goods and requests a refund, refund the price or take necessary measures for a refund within three business days from the date on which the Member paid all or part of the price.

    (5) Pursuant to Article 17 of the Act on the Consumer Protection in Electronic Commerce of the Republic of Korea, a Member may request a return or exchange within seven days from the date the goods are received. Provided, however, that the Member may not request a return or exchange in any of the following cases.

    1. The goods are lost or damaged due to reasons attributable to the Member.

    2. The value of the goods has significantly diminished due to the Member’s use or partial consumption.

    3. The packaging of goods that can be reproduced has been opened or damaged.

    4. There are other reasonable grounds, given the nature of the goods, that make a refund or exchange inappropriate.

    (6) A Member may, within thirty days from the date of receipt of the goods, demand a refund, return, or exchange in any of the following cases, and in such cases all return shipping costs shall be borne by the Company or the seller.

    1. The goods are not in conformity with the contract, and the demand is made within thirty days from the date the Member knew or could have known of such nonconformity.

    2. The delivered goods are damaged, defective, or contaminated without fault of the Member.

    3. Delivery of the goods is later than the delivery period indicated in the advertisement.

    (7) If the Member returns delivered goods for reasons other than those set forth in paragraph (6), the Member shall bear all return shipping costs.

    (8) Cancellation, return, or exchange due to a Member’s simple change of mind or mistake is not permitted in any of the following cases.

    1. Books or merchandise that the Member has opened.

    2. Goods for which it was indicated in advance, together with the product information, that cancellation or return due to a change of mind is not possible.

    3. Goods that cannot be resold after return because the condition at the time of purchase or receipt has not been preserved, including where wrapping has been removed, cases have been discarded, or appendices have been discarded.

    4. Goods that are inherently non-refundable, where such fact was notified in advance and the Member consented thereto at the time of payment.

    (9) The Company shall proceed with the refund process after receiving the goods returned by the Member. No refund shall be made for goods lost during the return process if the return is made through a courier or the postal service other than the designated return method.

  • (1) The Company may, for operational or technical needs, change the price of Paid Services that it supplies, and shall provide prior notice to Members using the Paid Services in accordance with these Terms.

    (2) A Member who has already purchased or subscribed to a Paid Service may, in accordance with the Company’s policies, request an immediate change or apply to change within one month.

    (3) If the Member elects an immediate change under paragraph (2), the Member’s existing Paid Service shall be replaced at once with the requested service. In such case, the Company shall pro rate the remaining term and the price of the existing service against the price of the requested service, adjust the service term accordingly, and apply a new billing cycle.

    (4) If the Member elects a change within one month under paragraph (2), the term of the existing purchased or subscribed service shall expire at the time the Member requests the change, and the requested service shall take effect from the following day.

    (5) Paid Services billed through in app purchases, including through Apple or Google or other platforms of a similar nature, may be sold at different prices in light of fees under the policies of the relevant platform.

    (6) Where the Company provides a Paid Service to a Member through a partnership, the policies of the partner shall apply.

CHAPTER 5. RIGHT OF WITHDRAWAL, TERMINATION, AND RESTRICTIONS ON USE

  • (1) A Member may request withdrawal of subscription or termination of the Service Use Agreement through the menu on the Service page, through the customer support center, by email, or by other means of a similar nature, and the Company shall process the request immediately in accordance with applicable laws and regulations.

    (2) If a Member terminates the agreement, the Company shall handle the Member’s information as required under applicable laws and the Company’s Privacy Policy, including destruction where required.

    (3) Upon termination, all posts registered to the Member’s own account shall be deleted. However, posts that have been saved, copied, clipped, or otherwise reposted by third parties, and posts registered on the job board, are not deleted; therefore, Members are advised to delete such posts before withdrawing.

  • (1) Provision of the Company’s content and related materials begins immediately upon the commencement of download or real time streaming. If a Member who has purchased a Paid Service (excluding Subscription Paid Services) downloads any digital content (including where the download has commenced) or opens it via real time streaming, the Member may not withdraw the subscription or obtain a refund pursuant to the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea.

    (2) Except where the Member has downloaded digital content (including where the download has commenced) or opened it via real time streaming, a Member who has purchased a Paid Service (excluding Subscription Paid Services) may apply to withdraw the subscription without additional fees within 7 days from the purchase date or from the date on which the Member could begin to use the service, whichever is earlier. However, if the Company intends to provide the service in a manner different from what was agreed with the Member, or fails to provide the service, the Member may withdraw the subscription within 3 months from the payment date or within 30 days from the date on which the Member knew or could have known of such fact, whichever is earlier.

    (3) Where 7 days have elapsed after purchase, or the service has been used, or the value of the goods or services has significantly diminished, or where other statutory grounds restricting withdrawal arise, the Member’s withdrawal may be restricted pursuant to the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea and the Content Industry Promotion Act of the Republic of Korea. In such cases, the Company shall take the measures required by law, including giving clear prior notice to the Member at the time of purchase of the relevant paid content.

    (4) A Subscription Paid Service may be canceled through the management menu, customer support, or other means of a similar nature, either by scheduled cancellation or by immediate termination.

    1. Scheduled cancellation: If the Member schedules cancellation, automatic billing for the Subscription Paid Service shall cease from the next billing period, and the Member may continue to use the service for the remainder of the already paid period.

    2. Immediate termination: If the Member requests immediate termination, the Subscription Paid Service is terminated at once. In that case, the Company shall refund the payment after deducting the usage charges for the period used and a termination fee equal to ten percent (10%) of the remaining amount; provided, however, that no termination fee shall be deducted where the immediate termination results from reasons attributable to the Company. In no event shall the sum of the usage charges and the termination fee exceed the amount paid. If long term subscription or promotional discounts applied, the usage charge shall be calculated on a pro rata basis using the rate before any discount.

    (5) For Private Service and certain period based, membership maintenance Subscription Paid Services, the annual fee consists of a membership or qualification fee and a content usage fee. The membership or qualification fee is deemed to be supplied immediately upon payment and is excluded from withdrawal of subscription. The content usage fee is subject to the immediate termination rule in paragraph (4) 2. In such case, the Member’s Private Membership qualifications and all related access and benefits lapse immediately. In view of the scarcity based nature of the Private Membership, re enrollment may be subject to a separate internal approval process of the Company, such as review of mileage or content viewing hours or other metrics of a similar nature, or approval may be restricted for up to 24 months, only if the Company gave separate prior notice of such fact and obtained the Member’s written consent, including by electronic means.

    (6) A Member who has entered into a use agreement for a Paid Service falling under paragraph (1) may withdraw the subscription or rescind or terminate the agreement within the period prescribed by applicable laws and regulations (collectively, Withdrawal or Termination). Provided, however, that Withdrawal or Termination may be restricted in any of the following cases:

    1. Provision of services or Digital Content as defined in Article 2, paragraph 5 of the Framework Act on the Promotion of Cultural Industries of the Republic of Korea has commenced; provided, however, that where the contract consists of divisible Digital Content, the restriction applies only to the portion for which provision has commenced.

    2. Except where packaging was damaged solely to check the contents, the goods are lost or damaged for reasons attributable to the Member.

    3. The value of the goods has significantly diminished due to the Member’s use or partial consumption.

    4. The value of the goods has significantly diminished with the passage of time to the extent that resale is impracticable.

    5. The packaging of goods capable of reproduction has been damaged.

    6. The goods are custom produced to the Member’s order, or similar goods, and allowing Withdrawal or Termination would foreseeably cause irreparable and substantial harm to the business operator, provided that the Company gave separate prior notice of such fact for the specific transaction and obtained the Member’s written consent, including by electronic means.

    (7) If the contents of the goods differ from the labeling or advertising, or goods different from the contract are provided, the Member may request a refund within 30 days from the date on which the Member knew or could have known of such fact.

    (8) In the cases under paragraphs (1) and (2), a Member may at any time apply through the in-app management page, by email, or by other means of a similar nature, to cancel a subscription or terminate a Subscription Paid Service, and the Company shall promptly process the request in accordance with applicable procedures.

    (9) After confirming a Member’s subscription cancellation, if any refund amount is due, the Company shall, in principle, within three (3) business days from the date of receipt of the Member’s expression of intent, request the relevant payment service provider for the applicable payment instrument to suspend or cancel the charge, and shall refund by the same means of payment used by the Member. Provided, however, that where the Company has given prior notice to the Member, or in any of the following cases, the refund method and the refundability period may differ:

    1. For payment instruments that require deposit confirmation, such as credit cards, within three (3) business days from the date of confirmation.

    2. Where the payment service provider has preset deadlines for billing suspension or cancellation under its agreement with the Company and the refund request is made after such deadline.

    3. Where the Member has realized a benefit from use of a Paid Service or cancels mid term.

    4. Where the Member does not promptly provide the information or documents required to process the refund, for example, failing to submit account details and an identification copy for a cash refund, or providing an account in another person’s name.

    5. Where the Member expressly requests a particular refund method or timing.

    (10) Where a Member did not directly pay for a Paid Service, such as where the Paid Service was received as a gift or acquired free of charge through a promotion, the Company has no obligation to refund the price of the Paid Service to the Member.

    (11) If, after the Company terminates the agreement or restricts Service use pursuant to Article 12 (Withdrawal of Membership and Suspension of Membership Qualification), any amount remains refundable, the Company shall refund it after making deductions in accordance with the refund standards set forth in this Article. The Member may file an objection under the procedures established by the Company, and if the objection is found justified, the Company shall promptly restore Service use or take other appropriate measures.

    (12) The Company shall not claim liquidated damages or damages solely by reason of a Member’s subscription cancellation, and a Member’s rescission or termination shall not prejudice the Member’s claims for damages. Provided, however, that the Company may charge an early termination fee for products with a committed term.

    (13) A Member who wishes to maintain a Paid Service shall take steps in advance to prevent arrears in fees or delinquency of the payment method.

    (14) If, in violation of the preceding paragraph, a Member becomes delinquent in fees while using a Paid Service on recurring billing pursuant to the Member’s application or consent, the Paid Service may be automatically terminated as of the date on which the delinquency occurs.

    (15) If a Member terminates the membership agreement while using a Paid Service, that Paid Service shall be terminated immediately, and the Company shall refund the amount paid after deducting (i) charges corresponding to the number of days of use and usage history, (ii) shipping costs, (iii) the value of benefits obtained through the service or product, and (iv) any discount amounts. Except where otherwise required by applicable law, the Member’s information and usage records shall be handled in accordance with these Terms.

    (16) For items sold through a mail-order intermediary (including coupons exchangeable for the Company’s Paid Services), if use of the Paid Service has not commenced, withdrawal and refund shall be handled pursuant to the intermediary’s terms of use and the instructions on the relevant detail page of the website or app. After commencement of use, this Article shall govern.

    (17) If a minor purchased a Paid Service without the consent of the minor’s legal representative, the minor or the legal representative may request withdrawal of subscription from the Company. The Company may require documents evidencing legal representation, and withdrawal under this paragraph may be restricted in accordance with these Terms.

    (18) If a Member requested correction of a defect in the Service and the Company did not correct it or is unable to correct it, the Member may terminate the Service Use Agreement by notice to the Company after one (1) month has elapsed from the date of the Member’s request for correction.

  • (1) “Waitlist Application Products” means certain digital goods or Private Goods designated and announced by the Company for which quantity is limited, or maintenance of scarcity is required. For certain products, an access link to the Waitlist Application Product may be provided only to Private Members.

    (2) A user who wishes to purchase a Waitlist Application Product shall submit a waitlist

    application on the Service screen in the manner prescribed by the Company. Completion of the waitlist application does not constitute formation of a sales contract.

    (3) The Company shall determine whether to approve a waitlist application by comprehensively evaluating quantitative and qualitative indicators, including the following:

    1. Amount and number of paid content purchases within a period specified by the Company.

    2. Cumulative hours of content viewing or use.

    3. Whether the user has engaged in conduct that impairs brand value, such as purchases for purposes of resale or repeated refunds.

    4. Cumulative mileage points accrued through the Company’s rewards program.

    5. Other reasonable evaluation criteria notified by the Company in advance.

    (4) A sales contract shall be formed when the Company gives a Waitlist Approval notice by electronic means, including email, text message, or push notification, and at the same time the purchase price is finalized and charged.

    (5) If the Company rejects a waitlist application or does not give an approval notice, no payment shall be processed, and the Company shall bear no liability arising from the absence of contract formation.

    (6) A user who did not receive approval may reapply after the period notified by the Company. The Company may approve or deny the resubmission based on the criteria set forth in paragraph (3).

    (7) Any matters not provided for in this Article shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea, the Act on the Regulation of Terms and Conditions of the Republic of Korea, and other applicable laws and trade practices.

  • (1) Upon receipt of a Member’s expression of intent for withdrawal of subscription or similar action, the Company shall, in principle, refund by the same means of payment used by the Member within three (3) business days from the date of such receipt. If

    refund by the same means of payment is not practicable, the Company shall notify the Member of that fact in advance. Provided, however, that for payment instruments that require deposit confirmation, the refund may be made within three (3) business days from the date of such confirmation.

    (2) When making a refund pursuant to paragraph (1), the Company may deduct an amount corresponding to the benefits obtained by the Member from use of the Paid Service.

    (3) Where the Member paid the price by credit card or electronic payment instrument, the Company shall, without delay, request the provider of the relevant payment instrument to suspend or cancel the charge. Provided, however, that the foregoing may not apply in the cases set forth in the proviso to paragraph (1) and in paragraph (2).

    (4) If the person who received the price for the Paid Service and the person who entered into the Paid Service use agreement with the Member are not the same person, they shall be jointly and severally liable for performance of obligations related to Withdrawal or Termination.

    (5) With respect to a Member’s payment, including payments processed through an app market in the case of in app payments, the Company shall take the measures required under the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea, including requesting the payment processor or the app market to suspend or cancel payment. Provided, however, that any measures taken by the payment processor or the app market in response to the Company’s request shall be subject to the policies of such app market.

CHAPTER 6. MISCELLANEOUS

  • (1) The Content provided by the Company consists of experiential materials intended to support self-reflection and daily application. It is not a substitute for medical or psychological diagnosis, treatment, or counseling. Where necessary, Members should seek care and advice from qualified professionals.

    (2) The Company is not a medical institution and is not a medical practitioner. The Company does not engage in medical practice or medical advertising, and it does not use statements on the Service, including on Content or webpages, that guarantee efficacy for the diagnosis, treatment, or prevention of disease.

    (3) The Company does not guarantee radical or immediate change through the Content. The scope, speed, and perception of effects may vary depending on each individual’s circumstances, interpretation, and degree of practice. Other than the general usefulness of the Content, the Company makes no express or implied warranties regarding fitness for a particular purpose or the achievement of results.

    (4) If the Company is unable to provide the Service due to interruptions of telecommunications networks used to provide the Service, power outages, natural disasters, national emergencies, pandemics of serious infectious diseases such as COVID 19, or other events of force majeure of a similar nature, the Company shall be excused from any and all liability to Members arising therefrom.

    (5) The Company shall not be liable for any service restrictions, deletion of postings, or service disruptions that occur due to reasons attributable to a Member.

    (6) Without intent or negligence by the Company, the Company shall not be liable for issues related to the environment for use of information and communications networks, or for problems arising from the Member’s devices and equipment, including mobile devices and personal computers used on wired or wireless networks.

    (7) The Company shall not be responsible for the reliability or accuracy of any information or materials that a Member posts in connection with the Service.

    (8) The Company shall not be responsible for any disadvantage arising from a Member’s changes to the Member’s personal information, including the Member’s account.

    (9) The Company shall have no responsibility for any transaction relationships formed through the Service between Members or between a Member and any third party.

  • (1) The Company may adopt individual service terms and operating policies in addition to these Terms. If any provision of such individual service terms or operating policies conflicts with these Terms, the individual service terms or operating policies shall prevail.

    (2) Any matters not prescribed herein and any questions of interpretation shall be governed by the applicable individual service terms and the laws and standards of the Republic of Korea, including the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea, the Act on the Regulation of Terms and Conditions of the Republic of Korea, the Content Industry Promotion Act of the Republic of Korea, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. of the Republic of Korea, the Content User Protection Guidelines, and the Consumer Dispute Resolution Standards, as well as relevant trade practices.

  • (1) The Company operates a customer service center to receive and reflect legitimate opinions or complaints raised by Members and to address any resulting damage.

    (2) In the event of a dispute, the Company shall take appropriate and prompt measures reflecting the legitimate opinions or complaints raised by the Member. If prompt handling is difficult, the Company shall notify the Member of the reason and the expected timetable for resolution.

    (3) Notwithstanding paragraph (1), if agreement is not reached, a Member may, pursuant to Article 30 paragraph (1) of the Content Industry Promotion Act of the Republic of Korea, apply to the Content Dispute Mediation Committee for relief of damage and mediation of disputes related to the use of content.

  • (1) If a dispute between the Company and a Member is not resolved through the procedure set out in Article 32, either party may bring an action, and any such action shall be governed by the laws of the Republic of Korea.

    (2) Jurisdiction over disputes between the Company and a Member shall be determined in accordance with the jurisdictional provisions of the Civil Procedure Act of the Republic of Korea.

    (3) For a Member whose address or place of residence is outside the Republic of Korea, the Seoul Central District Court shall be the court of competent jurisdiction for any litigation arising from or related to disputes between the Company and the Member.

    Last Updated: August 21, 2025